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Of all the competitive industries today, the web hosting service is one of the most keenly fought and consumers have witnessed web hosting firms engage in a battle to win customers. This has led many to provide a variety of different hosting plans at a pleasant price in order to stand out from their peers. Another way that companies can differentiate themselves is by the performance they offer. There are many different aspects that a web host can offer and these can include offering to build a site for their customer or giving them a domain name free of charge. These issues and the price itself can sway a customers decision but the most important factor is the control panel. This means it is imperative for a web host to offer the correct service for a customers website needs. This service ensures that a web hosting firm is able to observe every aspect of a website and it does so through the software that makes up the control panel. Whether it is to open FTP accounts, provide an email server or offer statistical analysis of what is occurring on the website, the control panel enables it all. There are a number of control panels available and what one is right for you depend on many things, including what platform you operate on. There are control panels that only work on Windows, some which work on Linux and others that work on both.

What control panels are suitable for Windows Platform

Some of the web hosting control panels is only available for the Windows platform. Windows only control panels include Hosting Accelerator and Helm. They are both good but Helm is a very popular control panel for Windows only users only and a lot of this is due to the features it offers, which are very consumer friendly. A key component of Helms popularity is the way it handles billing information as it provides features that most control panels do not offer. One which does is H-Sphere but Helm is extremely easy to operate in addition to having a strong interface.

Features and advantages of Helm:

* Server Management: It can manage unlimited servers, domains and users and can also promptly add or remove servers. The Helm has integration with MailEnable, SmarterMail, Merak, IMail, MDaemon, Mail Servers and hMailServer as well as with Serv-U FTP, Microsoft FTP, Gene6 FTP Server, MySQL Server, and Microsoft SQL Server etc. It also supports Perl, PHP ASP, ASP.NET, and ColdFusion.

* Cost of the service: Helm offer a great deal of freedom with regards their billing process as customers can either use the Helm one or take advantage of the billing system from any other external party. This freedom is also extended to allowing the customer to operate in the currency of their choosing and how they want to distribute or view the invoices. Customers are able to choose between HTML and plain text format.

* Managing customers: An additional feature of the control panel provided via web hosting is that it allows hosting plans to be created for resellers. In addition to this, there is the ability to quantify how different resource limits are being filled with respect to transferring data, the use of domains, emails and the amount of disk-space that is on offer.

What control panels are suitable for Linux Platform:

There are some web hosting control panels that only operate on the Linux platform and these would include DirectAdmin, cPanel and Interworks. Many people like the services offered by DirectAdmin as they are availale for a low cost and is an extremely easy and convenient control panel to use. Similarly, many people choose Interworx as they find it a simple interface and it too offers a variety of additional features. However, these control panels cannot match the popularity of the cPanel service, which is by far the most coveted Linux based control panel. The cPanel service serves in excess of ten styles of Linux. One of the reasons why many of the companies who provide a web hosting facility like cPanel is due to the low cost of its hosting. There are also other benefits of this brand of software package which provides a great number of other services. These services include deploy applications, provide the ability for customer accounts, offer an account transferring service between servers, provides a secure server and many other key features.

Features and advantages of cPanel:

* Statistical analysis of a website: If a user would like to know how much traffic they receive, cPanel can provide them with a full range of statistical facilities to obtain these figures. Many web host providers do not offer this facility as statistical programs take up a whole host of resources. If having statistical information is vital for your site, be sure to ask any potential web host that they provide the service.

* Managing the email process: Many website owners are keen to have the power to generate or destroy email accounts and the cPanel control panel allows this facility. There is also a facility based in Webmail which offers every client the opportunity to access their emails online. There are further facilities offered by cPanel with regards to email, one of which is the ability to instruct a forwarder to move an email account to another. There is also the ability to generate auto-responders that will provide an automated response to customers.

* FTP and File Manager: The cPanel offers FTP access to a website so as to upload files. It is an extremely essential feature for managing a website. Moreover, if the website owner needs the cPanel also allows to register new FTP accounts in order to enable other people to access the website. However, it is the website owner and the hosting company that have the right to restrict and specify others access to specific folders. The one who are the not that comfortable with FTP package to upload files can use the File Manager available in the cPanel. The File Manager allows the user to unzip files, upload files on the server, as well as copy and delete files.

Control panels for websites based on both Linux and Windows:

There are certain web hosting control panels, which work for both Linux and Window based websites. The Ensim, H-Sphere and Plesk are the most common examples of such control panels. The H-Sphere offers several features that range from key functionalities to complete automation. However, it is the Plesk which is the most popular control panel for Linux and Windows platforms. Most of the web hosting companies that serve both Linux and Windows hosting customers opt for Plesk. Its interface looks quite like the Windows XP and is an expensive option as it serves both the platforms.

Benefits of using Plesk:

* The ability to have shared hosting: A huge benefit of Plesk is that offers facilities like self administration and a design that is identical for multi-platforms which makes it an ideal service to manage an environment of shared hosting. This can be undertaken even by people with no technical skills at all as Plesk aids the setup, creation and managing accounts process.

* Dedicated Hosting: The RPM installation and modular design of the Plesk control panel enables the Dedicated Hosting providers to satisfy the various requirements of tech savvy clients. It offers a number of unique tools such as XML-API and other 3rd party applications.